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The Document Factory BPO takes care of these types of documentation solutions:
Transcription Services
The Document Factory also provides various kinds of transcription services. These are:
- Internet Transcription Services
- Digital Transcription Services
- Teleconference Transcription
- Legal Transcription
- Conference Transcription
- Focus Groups Transcription
- Medical Conference Transcription
- Medical Transcription
Scanning, Imaging, Digitization
With over two decades of experience in the print and publishing industry, The Document Factory is a clear choice for customers for digitization or imaging projects.
Every customer has a unique expectation from a digitization project. It could be from a perspective of archival or for retrieval. Using an array of automated tools, high quality output is assured. Data is stored in secure and structured databases. The deployment architecture is made compatible to customer’s IT infrastructure.
Our experts assist customers in deciding the methods and process to achieve most optimized results. Our experience coupled with proprietary software tools and processes creates high quality images that are suitable for most post processing applications including OCR.
OCR / Archival
OCR is the accepted method worldwide for capturing text information from images. What differentiates The Document Factory’s service in this regard, is the application of multiple levels of OCR in addition to our own proprietary tools.
This, in addition to the process workflow ensures very high quality text extraction in the “first pass”. The application of these methodologies saves time and money.
Some of the input types that are handled are:
- Microfiche
- Hardcopy Documents and Books
- TIFF / PDF
- Slides / Negatives
HTML/SGML/XML Conversion
The Document Factory possesses a complete forte of solutions for companies wanting to pursue the XML strategy. Taking the services beyond “just tagging”, The Document Factory’s solution driven approach ensures that underutilized content that lies locked up in hardcopy pages or other non-digital media becomes fully accessible using the XML transformation.
The Document Factory has already made millions of pages of newspaper content come alive and has kick-started new revenue streams. Automated digital workflows are employed along with our own proprietary tools. This allows production scale outputs to be delivered consistently while ensuring that the created XML content follows globally accepted standards.
PDF Conversion
The Document Factory helps most of the large publishing houses to improve their "time to market" dramatically by taking on most of their prepress activities. Our rich experience in this industry makes the transition process from the publisher to our back office facilities simple and painless.
The Document Factory makes books and journals available to publishers in high quality PDF format as well as tagged PDF format for online reading.
The Document Factory understands and speaks your language. The quality and editorial standards are maintained, resulting in enhanced service levels and better profitability.
Records Management & Storage
Today, centralized point-of-control for data is more than just a convenience: it is a necessity. The huge data-storage facility in The Document Factory's offshore center in Mumbai, India is well equipped with multi-tier racking systems with system locks, firewalls, binary / IRIS / RFID / Biometric along with electronic surveillance, which enable the secure data storage requirements.
This 24x7 managed facility can accept inputs from various media such as Tape / NAS / SAN / Disk or in any net-application forms. This facility mirrors our customer’s data centers.
Our server farm is vendor neutral. It manages all varieties databases such as MS SQL Server, Oracle, Sybase, Informix, Non-Stop SQL, DB2, MySQL, Interbase etc.
Our data intelligence group manages market data, reference data, risk data, client data etc very effectively through data warehousing and analytics tools.
Rule Based Formatting
At times, data representation in forms is dependant on parameters such as calculations, formulae, conditions, discount frames. These are repsented in hard copy forms using different colors and fonts.
The Document Factory has expertise in handling such data and capturing them in customer desired formats. A combination of these optimized software tools and stringent process flow assures high quality production level outputs.
Some such forms are:
- 401 k/403 d/ 457
- FSA Forms
- COBRA/HIPAA Admin Forms
- Insurance Forms
- Mortgage Forms ETC.
Intelligence Based Formatting
The Document Factory lets the customer decide the ways in which data representation needs to be handled. The customers are then able to derive meaningful information from the data.
Some customer applications demand that a variety of outputs be derived out of one set of data frames. What this means is that using the same data, different output layouts need to be generated; some showing all the information and others having some hidden information.
This is a powerful feature of this service: Enabling customers to better utilize one layout for different media.
For example:
- Publishing a paper version of a product catalog without a price
- Publishing the same catalog to electronic paper with prices included
- Including a reference to a database or to a web server in layout for electronic use, while the same layout is used for paper output with disabled references
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